Of late, we are getting personal mails about how to fix xyz issue. It will be highly appreciated if this is not done so. Getting personal mails in itself is not wrong but asking for fixes in them is altogether different.
If you want issues to be fixed immediately or if you want any update on issues, please do buy the support package or post in the forums. Even after buying the support package if you are not getting proper timely responses feel free to contact me at my id richie at vtiger dot com for escalation purposes.