Today, we announced the availability of the Vtiger CRM On Demand service (see the press release here). This is a major step in our continuing effort to make Vtiger CRM the best CRM solution for SMBs. With Vtiger CRM On Demand, we are making it more convenient for businesses to use vtiger CRM. Our clients now have a choice of deploying viger CRM on site or in the cloud. Vtiger CRM On Demand is available at http://ondemand.vtiger.com.
Current SaaS Market and Vendor lock-in
Most CRM providers serving the SMB market (and even large enterprises) are now offering a SaaS option to their clients. The convenience of the SaaS option is well-known – but the existing CRM SaaS offerings are based on proprietary platforms that do not allow companies customize their cloud version nor do they offer the flexibility to later move their CRM on site. Customers have long wanted the control to change, extend, and customize their CRM instances and tailor them to their own business needs when necessary. The cloud-based CRM offerings in the marketplace have not allowed customers to make any changes to their cloud-based services. That is until now. vtiger CRM On Demand changes the rules.
True open source in the cloud
vtiger CRM now brings SaaS to SMBs with all the benefits of “true” open source and cloud computing – a value packed combo.
- Vtiger CRM On Demand enables clients, partners, resellers, and system integrators to change, extend, or customize an individual CRM instance. Most other popular CRM cloud-based offerings do not let customers make changes to their cloud-based versions.
- Vtiger CRM On Demand clients can take advantage of third party components and Add-ons to extend the base functionality of the CRM instance. Clients can tap into the communiy for low-cost Add-on, extensions and services with absolute ease.
- Vtiger CRM on Demand application is exactly the same version as the free vtiger CRM open source edition. Clients are not locked into a vendor offering – they can migrate from the cloud-based version to the in-house version because both versions use the same application code and data schema.
vtiger CRM On Demand Features
- No Installation necessary – The client instance is provisioned automatically on an Amazon server within just a couple of minutes after signup
- Upgrades included – Each instance will be upgraded to the latest version of vtiger CRM soon after it is released publicly
- Full CRM capabilities – All the vtiger CRM features are included in the On Demand service
- Security – CRM database and files are backed up daily
- Freedom from vendor lock-in – if the client chooses to stop using the service, they can install the vtiger application locally on their server and take their data with them
- Customization – Clients could have custom vtiger CRM instances.
Pricing
- vtiger CRM On Demand starts at $12 per user per month
- For custom instances, the service fee starts at $24 per user per month. Additional pricing details can be found at http://ondemand.vtiger.com/pricing.
Switching to vtiger CRM On Demand
We offer migration services to clients interested in switching to vtiger CRM On Demand from other CRM platforms.
Partners
vtiger CRM On Demand Reseller program offers partners a viable opportunity to grow business and create a recurring revenue stream. More details can be found on http://ondemand.vtiger.com/partners
