Sales is an essential aspect to move your business forward. Every small step you take in an organization depends on the sales revenue you generate over a period of time. Activities such as hiring, goal setting, marketing, etc., depend on the returns you make.
Therefore, it is essential to have a rough estimate of how much your business will be able to generate revenue in a month or year based on the current data. And, this process is called sales forecasting.
Now, from what kind of data you will be able to predict future sales revenue and make intelligent decisions for your business? From
- Industry trends
- Historical data of customers (customer behavior, purchase history, etc)
- Sales pipeline
- Customer surveys
- Sales reports
And, the list goes on.
When you are able to make accurate forecasts, you will be able to meet customer demands, make informed decisions on the next best action, and allocate resources logically.
And, the other important point to understand is that forecast reports will not provide you with exact numbers. Uncertainty will always be there. The only good thing about forecasting is it will give you a rough idea of what to expect in the future and make strategic plans accordingly.
Now, what are the essential ingredients to perform better forecasting?
Factors to consider while forecasting
If you want to excel in forecasting, you need to understand some important points like:
- Record your sales process: You should document all the actions and steps required to close a deal. For example, meeting with a customer, sending follow-up requests, etc. This will help you in understanding the most popular technique in closing a deal.
- Set quotas: You should set monthly or yearly quotas which will make planning easier. When you set individual quotas, you will be able to identify gaps in the team’s performance and give necessary feedback. You will also be able to predict sales in the future based on the current set target and bring required changes to the sales pitch or techniques.
- Adopt a CRM to manage sales pipeline:Use a CRM application to understand and manage your sales pipeline which will help in predicting accurate sales goals.
If you want to simplify your forecasting method, it is recommended to take help from AI which will help you in automating all your forecasting activities. Let us understand how the interference of AI can increase your forecasting accuracy.
AI to improve sales forecasting
Some of the common reasons for inaccurate forecasting are lack of high-quality data, mistakes in the pipeline, etc. Errors are more likely to happen when there is an intervention from human beings. On the other hand, with AI:
- You will be able to generate and process piles of error-free data. It will help you in generating valuable insights and make right observations about your business. A report by Mckinsey states that applying AI-driven forecasting can reduce errors by between 20 and 50 percent
- You can deploy chatbots to gather information easily by giving different commands.
- You can use the lead scoring method to score your leads based on different factors such as customer engagement, demographic details, etc. This will improve your forecast and you will be able to focus on those leads who are more likely to convert.
Click here to know more about it.
With chatbots, there is better access to insights regarding customer behavior and patterns. This helps forecast sales trends and increase sales as well as customer satisfaction. The Vtiger Chatbot, part of Calculus AI assists customers quickly and provides accurate solutions. This means better knowledge of customer needs in addition to consistent quality customer service. Ready to learn more?
You can read other AI-based blogs as well:
What are the benefits of using AI to predict sales?
AI can help you in:
Reducing costs: When most of the activities are done by AI, you can cut down costs on hiring staff and get the tasks done easily in less time. You can invest the money spent on hiring on other useful activities.
Strengthening decision-making process: When you have raw and factual data handy, you will be able to predict revenue in a better way and get involved in team discussions. You will be able to plan your budget properly for various activities and reduce overspending.
Increasing sales: With accurate forecasting and scoring you will be able to understand potential customers and close deals in an easy manner.
Vtiger also offers an in-house tool for sales forecasting called Calculus. Utilize Vtiger Calculus to monitor customer behavior, improve deal scoring, and more.
