The support package is something that has been getting quite a lot of queries. The support package for a single user amounts to $12/user/month actually speaking. Sometimes, I feel that putting $12/user/month is more marketable than the way we have put it now. People feel it to be much cheaper for handling the arithmetic that way and somehow it seems to be a much ‘smaller’ amount.
We are going to add more data to the page with the details so that there is no confusion. It is really, really amazing to note how many queries we get on that one single page and I thought that the page was a no-brainer!