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vtiger CRM 5.0.3 – Web mail working scenarios..

Last Updated: July 12, 2023

Posted: May 29, 2007

In v5.0.3, we have put some extra effort to provide a better email capability within the product itself. Once, your system is ready, you can directly use the vtiger Web mail instead of your native mail clients. For example, if you click email ID (gopals at vtiger dot com) automatically vtiger Web mail composer will open.

In this regard, we have tested the complete mail functionality in the following scenarios.

Incoming Mails:-

Scenario Result
Mail Protocol IMAP2 & IMAP4
NoTLS + Do Not Validate SSL certification Working fine
NoTLS + Validate SSL certification Working fine
TLS & SSL Option : TLS + Do Not Validate SSL certification Not Tested
TLS + Validate SSL certification Not Tested

Outgoing Mails:-

Scenario Result
Mail Protocol SMTP
Connecting from intranet vtigerCRM server
to online mail server without proxy
Works Fine
Connecting from intranet vtigerCRM server with intranet
mail server.
Works Fine
Connecting from online vtigerCRM server with
online mail server without proxy.
Works Fine
Connecting from online vtigerCRM server to online
mail server with proxy.
Will not work
Connecting from online vtigerCRM server to offline
mail server.
Will not work
Connecting from intranet vtigerCRM server to online
mail server with proxy.
Will not work

I hope the above details will give a fair idea about our Web mail functionality.

Welcome your suggestions and comments.

Cheers,
Gopal