Vtiger CRM takes immense pride in featuring in Frost & Sullivan’s report. The acknowledgment is a testament to the continuous support of our customers and partners and it inspires us to keep pushing our boundaries of innovation and growth in CRM solutions.
Meet Frost & Sullivan
Frost & Sullivan, a global research and consulting firm is widely recognized for its in-depth industry analysis and intelligent insights. For decades, they have been a trusted source of information for different business models, assisting them in identifying growth opportunities. According to Frost & Sullivan, ‘Growth is an essential business objective of any organization that seeks to thrive, not just survive’.
About Frost Radar
Frost Radar is a benchmarking tool developed by Frost & Sullivan to evaluate the growth and innovation of potential companies in specific industries. Frost Radar assesses companies based on 2 key indexes:
- Innovation Index: A company’s ability to develop new ideas and technologies, aligning with changing customer needs. It includes innovation scalability, research and development, product portfolio, etc.
- Growth Index: An organization’s growth in terms of revenue, market share, vision, strategy, and more.
All companies are represented on a radar chart, highlighting their performance across different axes. The innovation and growth index are depicted in horizontal and vertical axes respectively. This helps businesses identify leading players in a particular industry and understand emerging market trends and opportunities.
Vtiger’s Position in Frost Radar™ Report
Vtiger CRM is listed among the 16 competitors as a leader in the CRM category. Below are the key points highlighted for our innovation and growth:
Innovation
- Our AI-powered tools such as Calculus AI chatbot, introduced in January 2024, reflect our dedication to provide advanced AI solutions to meet the changing needs of our customers.
- The Server Side Scripting feature rolled out in March 2024 further empowers users with automation capabilities where they can fetch data from external sources.
- Vtiger’s Insights Designer, launched in 2023 offers advanced reporting and analyzing solutions enabling users to make informed decisions.
- The Deal Room or digital sales room introduced in 2022 created a collaborative space for buyers and sellers to exchange new ideas virtually and optimize the sales process.
These innovations focus on introducing new features and crafting a seamless, integrated experience to enhance user productivity.
Growth
The key to Vtiger’s growth has been our commitment to providing small and medium-sized businesses (SMBs) with open-source, versatile, and scalable CRM solutions. More than 500 business applications have been integrated into Vtiger CRM, which has a base of 300,000 customers.
To gain a deeper understanding, review the report now!
Looking Forward
As we continue to grow and evolve, we remain committed to understanding our customer’s demands. The feedback we receive through these reports motivates us to build a brighter future for CRM.
Stay tuned for more updates as we continue to innovate and drive growth in the best way possible.
