Content Writer

Marketing, Bengaluru

Required qualifications and Responsibilities:

• 6 months - 1 year experience in writing web pages and blogs.
• Experience in researching and writing SEO-specific long form content for web pages, technical and generic blogs.
• Proficient in English. Knowledge of standards is a plus.
• Comfortable in using MS Office and Google Suite.
• Familiarity with graphic tools such as Canva and Illustrator is a plus.
• Excellent visualization skills are a must to work with graphic designers.
• Willing to learn the Vtiger CRM product and authoring tools (if required).
• Willing to work from our Bengaluru HQ.

Web Designer

Marketing, Bengaluru

Required qualifications and Responsibilities:

• 2+ years of experience as a web designer.
• Develop landing page mockups on design tools like Figma.
• Knowledge of responsive web design.
• Graphic design skills are definite plus.
• Competency in tools like Adobe CC, Figma, etc.
• Communicate with content creators to implement page designs and test continuously.
• Communicate with graphic designers to generate visual elements for the page like illustration.
• Fluent in English.
• Be willing to work from our Bengaluru office.

Note: This position is specifically for Web Designers and is not intended for Web Developers. We are seeking candidates with expertise in web design, including visual aesthetics and user experience.

Software Developer

Product, Bengaluru or Rajahmundry

As a Software Developer, you will be using your extensive knowledge of JavaScript, HTML, and CSS to improve our web client. While adding new capabilities, you will design optimal performance across browsers while using Web service and PHP APIs. You will be working closely with Product Management, User Experience, Backend Development, and Quality Assurance teams to build user interfaces that customers love to use. You will be reviewing code, troubleshoot issues, and mentor other engineers.

You will also be responsible for implementing new features, API methods and improving the system's reliability and performance. You will write understandable, testable code and collaborate with key stakeholders. You should be a self-managed developer and be able to handle tasks independently.

Responsibilities:

• Implement new features
• Write unit tests
• Talk about the usage of API methods with frontend developers
• Troubleshoot production issues with the Operations team
• Work with the Support team and Quality Analyst team to triage and solve bugs
• Mentor other developers

Requirements:

• 1-3 years experience in building web applications and writing client-side Javascript
• Expertise in PHP or Python or Ruby or C or Java (Vtiger CRM is built on PHP, MySQL, and Linux)
• Experience with using APIs
• Expertise in MySQL or any relational database
• Expertise in building complex layouts with CSS
• Experience in using Bootstrap, JQuery, or similar client-side libraries
• Experience with modern browser technologies
• Strong UX and Design sensibilities

IT Security Operations Engineer

IT Security, Bengaluru

Information Security - Who We Are

The Information Security (InfoSec) team advances the overall state of security at Vtiger through critical initiatives and coordination of large security projects. Information Security builds technologies, tools, and processes to better enable teams at Vtiger to develop secure software and protect data and systems with appropriate security controls. Information Security also develops systems to monitor and respond to attacks against our systems, provides awareness education to teams on security best practices for data protection, and ensures data sharing relationships with third parties in order to securely protect Vtiger’s information.

What You’ll Do

Vtiger is seeking a Security Operations Engineer who will be responsible for protecting Vtiger’s brand, customers from known and emerging threats. The successful candidate will be technically savvy, results-driven and passionate about security.

Responsibilities

• Monitor, triage, investigate and respond to security threats through detailed security event analysis, validation and correlation
• Hunt for known and unknown threats using threat intelligence data and correlate log events from various sources to identify anomalous or potentially malicious activities
• Perform security and threat response investigations in complex cases involving log analysis and forensics
• Develop monitoring use cases and support in building effective threat detection and response programs
• Review cyber intelligence and threat data from internal and external sources and support in developing new capabilities to analyze and respond to security events and incidents
• Develop tools, techniques and operational processes to continuously monitor AWS and other environments and assist in enhancing cloud security posture
• Build and analyze data from Security Analytics and investigate and respond to advanced and emerging threats
• Vulnerability assessment and penetration testing of business applications.
• Participate in on-call rotation in monitoring and responding to security threats

Qualifications

• Experience in security operations, incident response, threat hunting, security engineering, forensics, troubleshooting, network security, Infrastructure security.
• Strong knowledge of Linux, Docker, Kubernetes, TCP/IP.
• Prior experience in protecting AWS and other cloud environments
• Strong understanding of the cyber security threat landscape and knowledge about the most prevalent vulnerabilities, threats and attack taxonomy
• Experience in Python or any other programming language.
• PCAP and NetFlow analysis experience
• Experience in virtual machine forensics in cloud environments is desirable
• Experience in designing and implementing monitoring policies in firewalls, Cloud Security monitoring, IDS/IPS and SIEM platforms
• Knowledge of ISO27001, SOC, GDPR or privacy related frameworks.
• Excellent verbal and written communication skills

Partner Business Analyst

Partnership, Bengaluru

Job description

• The Role of Partner Business analyst can be a lucrative, satisfying position for highly motivated people and interested in a fast-paced work environment to have a diverse set of skills to satisfy clients and customers while also contributing to a business's bottom line.
• Participate in events, actively engaging with attendees from Partners to promote the Vtiger CRM Brand.
• Responsible for keeping presentation material (PowerPoint, Rolling Demos, Interactive demos) looking, fresh, and technically up to date.
• Assist in the global sales of CRM products and projects by demonstrating the products, structuring solutions, and supporting bids.
• Speaking with Partner authority to prospects and customers on varying levels, from simple questioning to complex interaction between organizations CXO departments.
• Creating and demonstrating high-quality product demonstrations on the CRM.
• Weekly/fortnightly catch-ups with existing Partners to answer client queries/provide tips and support.
• You will work closely with the Director of Business Development on the Partner customer & assist in identifying Partner and qualifying Partners and opportunities.
• Should be flexible to work out of office hours.

Requirements

• Education: BBA, BE, B Tech, MCA, - MBA(preferred)
• Experience: 0-3 years
• Excellence in communication skills - verbal and written
• Exceptional analytical and conceptual thinking skills

What you will be doing

You will find yourself building relationships with the partner organization and helping the partner's to streamline the business process of their customers by providing

• Pre-sale activities like
• RFP
• Demos
• Proposals
• Webinars for Partner organizations
• Product training for the Partners
• Kickstart implementation for Partner Customers
• Building product roadmaps with partners

The Partner Business Analyst will be given a group of existing partners to build capabilities on Sales & implementation and make them independent.