We offer standard support through email, phone, and live chat, along with premium packages for specialized assistance in training and onboarding with Vtiger CRM for optimal business use.
Vtiger CRM provides the following Support Plans for all paid cloud editions
If you have signed up for the Growth, One Professional, or One Enterprise editions of the CRM, you get our standard support free of charge. This includes technical support through our traditional channels: Email, Phone, and Live Chat.
Standard Support is free for all paid editions of the CRM.
Get a dedicated account manager as a guide in your CRM journey and expanded support coverage and a periodic preview of our feature roadmap.
Premium support, available on an annual basis, is offered to customers with 50+ users and can be purchased at 25% of your subscription fee.
Vtiger's Onboarding specialists create personalized plans based on your goals, user personas, and current tool integrations with Vtiger.
They recommend features, share best practices, and provide an action plan to maximize CRM value for your business.
Vtiger Kickstart service is designed for businesses looking for a turnkey CRM solution from Vtiger.
Implementation is best done by people with experience. Our partners bring such experience and we wholeheartedly recommend their services.
This gets you started on the right foot and ensure that you are getting the most out of your CRM.
Accelerate your CRM implementation in just one week with our 1-Week Challenge.
Benefit from our expertise and streamlined processes to swiftly navigate the complexities and achieve your business objectives.
Effortlessly set up Vtiger CRM for seamless prospect connections and a smooth implementation process.
The above plans are only for Paid Cloud Editions. For Enterprise support or implementation of Vtiger Open Source, please explore our VAssure Solution.
Get in touch for any assistance on Support Plans.