INDUSTRY
Manufacturing
LOCATION
France
BENEFITS
- Easy access to overview, backlog of codes, RFQ
- More time saved, improved workflow
About the Company
Selha Group is a company located in France that provides electronic premium services. They specialize in industrialization and manufacturing of electronic products and test solutions. The company serves as a partner in the following industries:
- Aerospace
- Defense
- Energy
- Telecommunications
- Medical Industries
With the mission to provide customers with electronic solutions that contribute to the development of their activities throughout the globe, Selha Group is known to be the leading in high-tech electronics.
To bring their goals to fruition, they needed the right CRM in place. The sales director at Selha Group, Franck Mariette, shared with us the challenges they faced and how Vtiger CRM resolved them effectively.
The Challenge
Initially, Selha Group solely relied on SAP, which mostly served as ERP for production, planning, etc. They could not manage customer database, online application for field sales reps, and so on. Franck stated that the former sales manager at Selha Group was familiar with Vtiger CRM, and the company thus decided to make the switch.
Previously, the sales manager could have a request for quotation and miss out on providing information to everyone.
Workflow configuration and data backup were the other aspects that they were trying to improve.
The Solution: Vtiger CRM
The sales team at Selha Group uses Vtiger CRM. Once the software was set up, Franck explains that it became easier to report, access a complete overview as well as code backlogs and RFQ.
Conclusion
On the whole, the sales team at Selha Group was able to check off the cost comparatively faster and remain updated with information. If anything that is waiting on approval, because of workflows, information is ready available, which makes it easier to create proposals.
About the Company
Selha Group is a company located in France that provides electronic premium services. They specialize in industrialization and manufacturing of electronic products and test solutions. The company serves as a partner in the following industries:
- Aerospace
- Defense
- Energy
- Telecommunications
- Medical Industries
With the mission to provide customers with electronic solutions that contribute to the development of their activities throughout the globe, Selha Group is known to be the leading in high-tech electronics.
To bring their goals to fruition, they needed the right CRM in place. The sales director at Selha Group, Franck Mariette, shared with us the challenges they faced and how Vtiger CRM resolved them effectively.
The Challenge
Initially, Selha Group solely relied on SAP, which mostly served as ERP for production, planning, etc. They could not manage customer database, online application for field sales reps, and so on. Franck stated that the former sales manager at Selha Group was familiar with Vtiger CRM, and the company thus decided to make the switch.
Previously, the sales manager could have a request for quotation and miss out on providing information to everyone.
Workflow configuration and data backup were the other aspects that they were trying to improve.
The Solution: Vtiger CRM
The sales team at Selha Group uses Vtiger CRM. Once the software was set up, Franck explains that it became easier to report, access a complete overview as well as code backlogs and RFQ.
Conclusion
On the whole, the sales team at Selha Group was able to check off the cost comparatively faster and remain updated with information. If anything that is waiting on approval, because of workflows, information is ready available, which makes it easier to create proposals.