Make informed decisions, convert sales, solve queries, etc., with valuable insights.
Wablas is an API gateway interface that offers WhatsApp API services for businesses.
Features
- Send and receive WhatsApp messages directly from Vtiger CRM (desktop version or mobile app).
- Available in modules such as Contacts, Leads, Organizations, Cases, etc.
- Send messages from Vtiger List View or Summary View.
- WhatsApp messages are stored in the same modules they have been sent along with the delivery status.
Benefits
- Reduces incoming calls and email volumes by efficiently assisting over chat platforms.
- Enhances customer relationships by allowing personalized messages that build trust and affinity.
- Simultaneously serve and engage with a wide range of customers.
- Reduces development dependencies, making way for easy-to-setup APIs and messaging campaigns.
To learn more about the WhatsApp feature in Vtiger CRM, click here.
Available in these editions:
one professional
one enterprise