| Context is King Creating context-rich prompts is essential to get personalized responses. That is why we've upgraded the Prompt Builder, enabling you to easily integrate related and additional record fields when crafting prompts for your AI assistant. This enhancement provides your AI with extensive contextual information, allowing it to generate more accurate, relevant, and personalized responses. Sample Use Cases: - When a customer sends an email to your sales team, Calculus AI could suggest relevant upsell or cross-sell opportunities based on their past purchases and interests, maximizing revenue potential.
- When a customer comes on chat, the bot can share the status of recent tickets or orders, and allow the customer to select and get more details (after verifying the customer with an OTP).
Privacy First with Vtiger’s Data Shield We understand that giving detailed information to AI might raise concerns about data privacy. Vtiger One offers Data Shield to empower your administrators to mask any personally identifiable information, such as phone numbers or email addresses before the prompt is sent to the AI engine. This ensures that your customer data is secure while still providing the context your AI needs to excel. Whether it's resolving a customer issue, providing product recommendations, or crafting a tailored sales pitch, your AI assistant is equipped to deliver exceptional results. Vtiger’s Prompt Builder is a part of Calculus AI (paid add-on) and is available in Professional and Enterprise editions of Vtiger One, Sales, or Help Desk. Get more done with a context-aware AI assistant. To learn more about Vtiger’s Calculus AI, click here. |
