Vtiger Sub-processors

To deliver its services, Vtiger engages third party service providers to assist with its data processing activities. When we work with these service providers in our capacity as a data processor or controller, the third-party service provider is a sub-processor of Vtiger (“Sub-processor”).This page identifies the Sub-processor, describes where they are located, and what services they provide to us. Before engaging any Sub-processor, we perform extensive due diligence, including detailed security and legal analysis. We do not engage a Sub-processor unless our quality standards are met. Our Sub-processors are all subject to contract terms that enforce compliance with applicable data protection laws.

Vtiger currently uses the following Sub-processors:

Entity Name Data stored Corporate Location

Amazon Web Services, Inc.

Customer Data United States of America

DigitalOcean, LLC

Emails United States of America

OVH

Emails Roubaix, France

Linode, LLC

Emails United States of America

Serverloft

Emails Köln, Germany

Ramnode

Emails Netherlands

Google

Customer support emails United States of America

Applibase DBA Vtiger

Customer Billing & Invoicing United States of America

Microsoft Corporation

Customer Data (CRM data of Indian customers is hosted on Microsoft Azure Network located in India) India & United States of America

Oracle Corporation

Customer Data United States of America